The institutions of Bosnia and Herzegovina are unprepared in treating the increase of migrants and refugees in our country, which has directly reflected on the conditions these people have found themselves in. The reports of the volunteers who, on a daily basis, work with the persons who seek asylum in BiH, protection from persecution from their countries, or pass through BiH on their way towards the EU countries, state that the centres for accommodation are full, that they lack food and have no conditions for dignified living.